Shipping Policy

At Lone Pine Candles, we aim to provide a seamless and hassle-free shopping experience for all our valued customers. Our shipping policy is designed to ensure your orders are promptly delivered to your doorstep with utmost care and efficiency. Read on to learn more about our shipping options:

1. Free Shipping for Orders Over $100: We are delighted to offer free standard shipping for all orders exceeding $100. This exclusive benefit is our way of expressing gratitude to our customers for their continued support and loyalty. Whether you're purchasing a single product or multiple items, you can enjoy the convenience of free shipping when your order meets or exceeds the specified amount.

2. Free Local Shipping: For customers within our designated local delivery areas, we provide free shipping services to ensure you receive your products quickly and conveniently. Take advantage of this perk by choosing our free local shipping option during checkout.

3. Fast and Reliable Delivery: We understand that receiving your purchases promptly is essential. That's why we partner with trusted shipping carriers to offer fast and reliable delivery services. Once your order is confirmed, we work diligently to ensure it's processed and shipped as swiftly as possible, so you can enjoy your new products without delay.

4. Shipping Options and Fees: For orders that do not qualify for free shipping or fall below the free shipping threshold, we provide various shipping options to accommodate your preferences. During the checkout process, you can choose from a range of shipping methods with associated fees, enabling you to select the one that best suits your needs.

5. Order Tracking and Notifications: We want you to stay informed about the status of your shipment. As soon as your order is dispatched, we'll provide you with a tracking number, allowing you to monitor its progress in real-time. Additionally, we'll keep you updated through email or text notifications, ensuring you know exactly when to expect your package.

6. Address Verification and Order Processing: To prevent any delivery issues, we request that you provide accurate and complete shipping information during checkout. Our team verifies all addresses to ensure the smooth processing of your order and to avoid potential delays.

Should you have any questions or concerns regarding our shipping policy or the delivery of your order, our customer support team is always ready to assist you. We are committed to making your shopping experience with us enjoyable and stress-free from start to finish.

Thank you for choosing Lone Pine Candles. We appreciate your business and look forward to serving you!